FRSHFreshworks Inc.
This is the year Freshworks has to prove it can scale beyond its current growth trajectory and deliver consistent, sustainable value. The next catalyst — Freddy AI Product Update & NRR Check on 2026-09-17 — will serve as the first real test of whether the company can translate product innovation into measurable customer retention and revenue growth. Starting from an anchor of $11.61, the market is looking for clear evidence that Freddy AI is not just another AI experiment but a meaningful driver of net retention rates. A bullish outcome would push shares to $13.60, while a lack of concrete results could send the stock back to $11.30. The path forward is narrow, and the stakes are high.
The Read
4% after Q4 2025 earnings matched estimates but FY26 guidance disappointed, then rallied about 23% following a major enterprise AI contract win and improved Net Retention Rate signaling stronger customer expansion.
The schedule
- Thu17Sep
- Wed4Nov
- Thu10Dec
- Tue9Feb
- Tue4May
Resolved
- Tue28Jul
BULL · $11.52 at outcome
Freshworks reported Q2 2026 earnings that met expectations, with EPS coming in exactly in line with estimates at -$0.017. The stock experienced a modest rally, supported by positive strategic developments including the appointment of a new Chief Product and Technology Officer and being named a Leader in the 2026 Gartner Magic Quadrant for IT Service Management Platforms. These announcements helped reinforce confidence in the company's product vision and execution, driving the positive price action.
Market evaluation of Q2 execution, focusing heavily on whether the major February AI win is pulling through to broader top-line revenue.
- Fri20Feb
BULL · $9.20 at outcome
Freshworks announced a significant enterprise AI contract win and reported an improvement in its Net Retention Rate (NRR), signaling strong upmarket traction and customer expansion. The positive NRR update and validation of its AI product strategy drove the stock's 23% rally, as it alleviated previous concerns about enterprise demand and churn.
- Tue10Feb
BEAR · $7.04 at outcome
Freshworks reported Q4 EPS of $0.68, exactly meeting consensus estimates. Despite the in-line earnings, the stock plunged 19.4% as investors reacted negatively to the company's FY26 guidance. The cautious forward outlook overshadowed the Q4 results, driving shares well below the bear floor.
